For Physical Therapy In Spokane Valley Call Now! 509.892.5442

Call Now! 509.892.5442

Office Staff

Our office staff is critical to the client experience, and at Gordon Physical Therapy we strive for an exceptional level of service. Learn more about our amazing office staff below!

Serena Henry, Office Manager

Serena Henry

Office Manager

Serena was born in Davenport and raised in Hunter, WA. She graduated from Columbia High School and then spent 8 years working as a front desk manager at a hotel in downtown Spokane. Serena sincerely enjoys working with people, and in 2013 she was nominated for the Superior Service Award by the Inland NW Tourism Bureau. In her spare time, she enjoys spending time with her twin sister, Sebrena, and her 10 niece Kiara.

Mary Odette, Referral Coordinator

Mary Odette

Referral Coordinator

In Mary’s own words: “I’m loving being back to work full time after raising so many, many kids. I’ve recently transplanted from Wichita, Kansas and didn’t realize just how much I missed trees and waterfalls and mountains. After living in Canada growing up, it’s been great getting back to hiking, kayaking and enjoying the beautiful PNW as much as possible. When it’s too cold or smoky to be outdoors, I enjoy designing and making stained glass projects, especially if I can incorporate agates in to them. Sure is great being a part of the GPT team, and meeting so many new faces as well.”

Kathy Ott, Billing Specialist

Kathy Ott

Billing Specialist

Kathy Ott grew up in Tekoa, Washington. After graduating from high school in 1995, she attended Benedictine College, located in Atchison Kansas and received a BA in Psychology. While attending college she worked three years with the college football team as a student athletic trainer which sparked her interest in physical therapy. After graduating from college, Kathy returned back to the northwest and settled in Spokane. Even though Kathy did not pursue a degree in physical therapy, she has worked for physical therapy offices since 1999, as a physical therapy aide, receptionist, office manager and medical biller. Kathy joined Center for Physical and Sports Therapy in December of 2009 as their medical biller.

Kathy and her husband Dan enjoy camping, road trips, church activities and spending time with their 7 year old son and 3 year old daughter. Every year Kathy takes on the personal challenge of running and training for one or two races a year.

Ashlee Galloway, Insurance Specialist

Ashlee Galloway

Insurance Specialist

Ashlee was born in Reno, Nevada and moved to Spokane when she was 2 to be closer to family. She has one son, Jayden. Ashlee went to SCC for medical office receptionist training and has been working in the physical therapy field for the last 3 years. She’s a huge Seahawks fan and also enjoys being at the river, paddle boarding, camping, and hiking!


Kasey Milacek, "Runner"


Kasey Milacek


Kasey’s picture and bio are coming soon!

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Monday   7:00 am - 6:00 pm

Tuesday  7:00 am - 6:00 pm

Wednesday  7:00 am - 6:00 pm

Thursday  7:00 am - 6:00 pm

Friday  7:00 am - 5:00 pm

Saturday  Closed

Sunday  Closed

Gordon Physical Therapy Spokane Valley

626 North Mullan Road #4, Spokane Valley, WA 99206

(509) 892-5442

© 2022 Gordon Physical Therapy